Compliance Auditor I

POSITION SUMMARY:

The Partner Services department maintains relationships with over 600 hunger relief organizations that distribute food and non-food resources. The Compliance Auditor I works with the Compliance Auditor II and Network Compliance Officer to carry out policies and practices that will reduce HFB’s risk of non-compliance with its regulatory agencies including but not limited to the Texas Department of Agriculture, Feeding America, city and county Health & Human Services, and others. This role is responsible for traveling to Partner sites within the Houston Food Bank’s 18-county service area to conduct audits.

Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

ESSENTIAL JOB FUNCTIONS:

1. Maintains and demonstrates a working knowledge of compliance guidelines of relative regulatory entities.
2. Remains up to date with the Texas Department of Agriculture’s TEFAP (The Emergency Food Assistance Program) and CSFP (Commodity Supplemental Food Program) Handbook. 
3. Remains up to date with Feeding America contracting entity guidelines via the Hungernet site. 
4. Remains up to date with city/county Health and Human Services Department criteria for food safety. 
5. Conducts monitoring and auditing of partner organizations, including affiliates to meet compliance guidelines and identify active or potential risk areas, administer corrective action (i.e. place partner on hold, remove USDA food product, recommend training, recommend termination).
6. Serves as a resource for compliance-related inquiries from the network and throughout HFB.
7. Ensures all network partners are operating in accordance with the criteria of HFB and other regulatory entities.
8. In partnership with the rest of the Partner Services team, creates and facilitates effective training and education for partner organizations. 
9. Assists with partner investigations and work with an external investigative firm as needed ensuring appropriate documentation and course of action. 
10. Completes annual partner monitoring visits within twelve months.
11. Keeps accurate records of partner monitoring visits/audits/investigations.
12. Provides regular reports to the supervisor and other HFB leadership regarding network compliance status. 
13. Provides regular reports and keep the supervisor informed regarding partner investigations and findings.
14. Completes reports accurately and acquires and dispenses accurate information pertaining to compliance.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

QUALIFICATIONS:

Education/Experience:

• Bachelor's degree from an accredited four-year college or university.
• 2+ years of auditing, compliance, or relevant case management experience
• Experience in non-profit preferred

Certificates, Licenses, and Registrations:

• Must have reliable transportation, a valid driver’s license, and insurance.
• Complete Food ServSafe Managers Certificate

Special Knowledge/Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the job holder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

• Must be proficient in using Microsoft Office Programs, such as Word, Excel, PowerPoint, Outlook, etc. 
• Ability to interpret federal and state regulations
• Must possess excellent written, and verbal communication and customer service skills. 
• Ability to work with a diverse population 
• Ability to plan and organize work, perform under pressure, and meet deadlines
• Ability to communicate effectively with internal and external sources and keep management informed
• Strong problem-solving, critical thinking, and analytical skills
• Ability to analyze and interpret data for accuracy and be detail-oriented
• Ability to communicate complex information clearly and concisely both orally and in writing
• Ability to exercise professional judgment and reach sound decisions regarding compliance
• Compliance and risk management experience 
• Skill in interpreting federal and state regulations 
• Comfortable visiting organizations covering 18 county service area 
• Attention to detail 
• Excellent written and verbal communication skills 
• Integrity and professional ethics 
• Able to coordinate well with other departments and personnel
• Bi-lingual English/Spanish preferred

COMPLIANCE:

Carries out responsibilities in accordance with HFB policies. 

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the jobholder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

COMPETENCIES:

Action-Oriented / Customer Focus /Drives for Results / Priority Setting / Managerial Courage Interpersonal Savvy / Creativity / Standing Alone / Time Management / Decision Quality / Self-development / Patience  

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is required daily to analyze and interpret data, communicate, and remain in a standing or stationary position for a significant amount of the workday; and often access, input, and retrieve information from the computer and other office productivity devices. The employee must regularly move about the office and around the facility, use hands, wrists, and fingers to grip, type, and write. The employee must frequently lift 10 pounds. The employee will need to have the average ability to hear horns, warnings, and alerts associated with a warehouse.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. While the job is generally performed in an enclosed office environment, the employee is occasionally exposed to wet and/or humid conditions, strong food-related smells, and outside weather conditions. The noise level in the office environment is typically quiet, but the employee will be occasionally exposed to loud noise levels (e.g., horns, fans).

TRAVEL REQUIRED:

Travel is required for this position (up to 80% of the time and on a domestic basis within our 18-county service area). 

This role supports hours of operations at the Houston Food Bank facilities, as necessary, and may require flexibility (e.g., times of disaster, community events, company events).

*Is legally able to work in the United States.