Our client founded in 1952, is a privately owned distributor, fabricator, and installer of construction products focusing on high-quality fencing and gate solutions for commercial and residential clients across Southern Texas.
SOUTHWEST HOUSTON, MISSOURI CITY AREA HQ (Beltway 8 & Fort Bend Parkway)/HOUSTON OPERATIONS/SOUTHEAST TEXAS CUSTOMERS—The company employs 25 people and runs a single manufacturing plant at its headquarters. It has established itself as a market leader, recognized for its high-quality craftsmanship and outstanding customer service.
The Director of Operations will report to the President/Owner, who has been General Manager since 2007 and has 35 years of experience in construction. They will serve as a key member of the Executive Leadership Team (President, Director of Operations, Director of Finance/Controller, Director of Sales & Business Development). The Director of Operations oversees daily operations, optimizes processes, and manages resources to improve efficiency and profitability. This role demands a strong leader with expertise in construction product distribution, fabrication, and installation and the ability to develop and implement operational strategies for continuous improvement as the company grows.
QUALIFICATIONS:
More than 10 years of experience in operations management, particularly in the construction, installation, fabrication, or distribution sectors.
Demonstrated a history of enhancing operational efficiency and boosting profitability.
Experience managing production and fabrication, installation, construction, or related settings.
A solid understanding of project management, bidding processes, and job costing.
Experience in CRM, preferably with BIGIN/Zoho, or other operational systems to improve business functions.
Financial acumen and the ability to analyze financial reports, profit and loss, balance sheets, cash flow, and manage budgets.
Understanding regulatory requirements, permits, and industry standards related to fencing and gates associated with constriction.
Demonstrated exceptional leadership abilities encompassing team building, performance evaluation, accountability, and coaching experience.
Must possess an entrepreneurial spirit and a competitive drive to succeed, be organized, and have strong time-management skills.
POSITION DUTIES:
OPERATIONAL LEADERSHIP & STRATEGY:
Supervise daily business operations, including installation, project management, and logistics, and support customer relations.
Develop and implement operational strategies that enhance revenue and profitability growth while maintaining high-quality construction standards and services.
Maximize workflow efficiency in construction, fabrication, and installation processes to meet customer demand and improve margins.
Oversee procurement, logistics, vendor negotiations, and inventory management to reduce costs and improve project outcomes execution.
Drive ongoing improvement initiatives by making data-driven decisions to enhance operations and create and prepare operating procedures (SOPs).
SALES & BUSINESS DEVELOPMENT SUPPORT:
Collaborate closely with the Director of Sales & Business Development to align operational capabilities with sales objectives and market opportunities.
Review bidding and estimating processes to ensure competitive and profitable proposals for commercial and residential projects.
Contribute to developing pricing models and cost structures to enhance project profitability.
Support the sales team by facilitating efficient project execution, from contract signing to the installation's completion.
FINANCIAL & PERFORMANCE MANAGEMENT
Collaborate with the Director of Finance/Controller to supervise budgets, control expenses, and improve financial projections.
Monitor KPIs and operational metrics to identify trends and opportunities for improvement.
Lead efforts to lower costs while maintaining quality in construction and installation services excellence.
Supervise performance-profit-sharing and incentive programs to enhance team performance.
TEAM LEADERSHIP & CULTURE
Ensure safety, compliance, and regulatory standards to maintain a secure and compliant workforce.
Ensure the company’s employees and sub-contractors are well-trained, motivated, and aligned with HFCO’s strategic goals.
Develop succession plans and training programs to equip the next generation of leaders.
Adhere to the employee handbook, reporting guidelines, and business plan—non-compete and confidentiality agreements.
Benefits Package:
401(k) Plan: Company match of up to 4% of your contributions.
Health Insurance: 50% company-subsidized medical insurance for employees and their families dependents.
Additional Coverage: Disability, dental, vision, and life insurance are available but not subsidized.
Paid Time Off (PTO): 15 days of PTO annually, plus paid company holidays
Vehicle Allowance: A monthly allowance of $500 to support business-related travel.
Professional Development: $1,000 annual stipend for professional growth, which covers industry events, certifications, or training programs
$100,000 - $120,000 a year
Performance Profit Sharing: Eligible for profit sharing of up to 15% of the annual base salary, paid biannually in July and January, based on individual and company performance.
Annual Performance Review: Opportunity for annual merit increases and performance-based bonus adjustments.
Quarterly Bonuses: Extra performance-based bonuses for exceeding quarterly expectations targets.