$1,200.00 Sign-On Bonus FOR Full-Time Employees
$600.00 Sign-On Bonus FOR Part-Time Employees
ABOUT RMA:
RMA Worldwide Chauffeured
Transportation is a leading provider of premium transportation services
operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania,
Texas, Virginia, and Washington, DC. We pride ourselves on offering a diverse
fleet that includes sedans, SUVs, sprinters, mini-buses, and Motor Coaches,
enabling us to provide accurate concierge service by blending seamless
technology and logistics across 650 cities worldwide. Embracing the belief that
perfection is an ongoing pursuit, we aspire to achieve excellence in every
moment, making RMA the premier choice of employer. Embarking on a career at RMA
means embarking on continuous learning and growth. Whether you're starting in
our operations, customer service, or management, we offer opportunities and
skill enhancement. Working at RMA isn't just about providing transportation;
it's about embodying our core values and ensuring exceptional service in every
city, every time.
VISION STATEMENT:
At RMA Worldwide, Chauffeured Transportation,
Every Ride Counts, starts with recognizing that Every Employee Counts.
We must lead the industry by example, championing a culture of excellence,
integrity, and continuous improvement, where Every Employee Counts and
plays an integral role in our collective success. We are committed to offering
our clients an exceptional travel experience, seamlessly integrating technology
and logistics to refine our driving force: Every Ride Counts!
POSITION STATEMENT:
Exceptional Service. Everywhere. Every Time. If
this resonates with you as a logistics professional, please look no further
than RMA Worldwide. As a Dispatcher, you are part of a team that
serves as a vital link between our clients and chauffeurs, ensuring the
seamless coordination and timely execution of ground chauffeured transportation
service across RMA locations. Dispatchers are responsible for efficiently scheduling, routing, and
assigning vehicle chauffeurs to fulfill client reservations while maintaining
a high level of customer satisfaction. A successful dispatcher works in a fast-paced
environment and utilizes their excellent communication and organizational
skills to manage incoming service requests, allocate resources effectively, and
monitor the progress of assigned trips. RMA seeks a seasoned Dispatcher who can
remain calm under pressure and make quick decisions and will be critical in
addressing any unexpected challenges or changes to schedule. We invite you to contact recruitment@rmalimo.com and join us
in this adventure!
ESSENTIAL FUNCTIONS:
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Using telephones, two-way radios or text messages to
contact employees or emergency personnel
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Communicates with other
departments and clients to ensure that transportation needs are met.
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Ensure that all vehicles
are fully stocked with supplies.
-
Maintains a fleet of
vehicles in good working order as well as records associated with
vehicles.
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Assigns drivers to jobs
and ensures that each driver has the correct documents and permits necessary to
complete the job.
-
Provides feedback, when
necessary, on timekeeping, vehicle maintenance, and safety records related to
fleet operations.
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Maintains the department’s
fleet of vehicles and records related to vehicle maintenance.
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Reviews scheduling
information for accuracy, checking for overtime compliance, and maintaining
records.
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Audits the schedules of
other transportation employees.
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Keeps records of all
documentation and documentation related to our service to help ensure that any
discrepancies are addressed immediately
-
Coordinates with other
departments as needed, such as customer service or accounting to troubleshoot
discrepancies
-
Helps answer questions or
provides information related to departments other than transportation.
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Other duties as assigned.
Location: Houston, TX 77055
Requirements
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Proficient with computers
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Ability to tolerate high stress situations,
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Strong communication and interpersonal skills
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Strong attention to detail and problem-solving skills
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Listening skills and verbal communication
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Experience in data entry
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Proficient in English (oral and written)
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Must be able to follow oral and written instructions (in English)
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Outstanding organizational and multitasking abilities
- This position is a safety sensitive function and may be subject to DOT drug and alcohol testing requirements, Ability to work (3) 12- hours shift and one (1) 4 hour shift, 3.5 days off a week
OTHER DUTIES:
Please note this job
description is not designed to cover or contain a comprehensive listing of
activities, duties, or responsibilities required of the employee for this job. Position
Statement, Essential Functions, or Requirements may change at any time with or
without notice.
EDUCATION AND EXPERIENCE:
Possess a high school certificate
of graduation or its equivalent. Have at least 2 years of dispatch experience
and at least 2 years of prior experience with Transportation Software or
Dispatch Software.
PHYSICAL REQUIREMENTS:
· Prolonged periods of sitting at a desk and working on a
computer.
· Must be able to lift up to 15 pounds at times.
* Sign-on bonus paid out: $1,200 at $100/month for 12 months, $600 at $50/month for 12 months; payment ends if employment ends prior to the final payment*
Benefits
Dental, Vision, 401k