Healthcare Marketing Liaison | Senior Living

Essential Duties and Responsibilities:

• Attend daily standup when in the community and communicate the status of lead referral sources.
• Maintain a professional attitude and appearance at all times.
• Provide guidance to internal customers regarding community services, external resources, and sales assistance.
• Responsible for Outreach Referral monthly budget and expenditures.
• Develop professional business-to-business relationships through daily outreach calls and appointments.
• Partner with high-profile community groups to develop a lead base for the community.
• Provide weekly reports from the Customer Relationship Management system regarding plans, activities, and results.
• Enter all leads weekly into the Customer Relationship Management system to track referral sources, follow-up activities, and prospect names.
• Participate in outside professional networking events.
• Recommend sponsorships for local service organizations.
• Participate in all internal lead-generating, sales advancement, and professional network marketing events.
• Assist Sales with resident tours and responding to sales inquiries as needed.
• Attend and assist with Director’s Specials as requested.
• Participate in the Manager on Duty (MOD) rotation.
• Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, professional standards, and applicable state/federal laws.
• Possess a valid driver’s license (CDL as needed) to provide resident transportation as required.
• Serve as a member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.
• Assist with special projects or tasks.

Minimum Requirements:

• Bachelor’s degree in sales and marketing, business, or related field, or equivalent experience.
• Minimum two years’ experience with business development, senior living, or health services preferred.
• Demonstrated success in business development for senior living or health services.
• Strong relationship-building skills.
• Working knowledge of computer programs including MS Word, Excel, and Outlook; Yardi a plus.
• Excellent English written and verbal communication skills.
• Organizational and time management skills.
• Valid driver's license with a driving record that meets our insurance requirements.
• Flexibility with changing priorities and able to communicate in a diplomatic and professional manner.
• Flexible in the hours, shifts, and days available to work.
• Excellent hospitality skills.
• Must pass a background check, including motor vehicle records, and drug screen.

EOE/M/F/D/V