Hospitality Manager

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. 
OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos.
OUR WHY: Passion. OUR MOTTO: Devil is in the details.

Here’s what we need:

As Torchy’s Hospitality Manager, you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The Hospitality Manager will act as a manager on duty, leading both the Hospitality and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.

What you’ll be doing:

• Leads Front-of-House operations, ensuring guest satisfaction


• Models best-in-class hospitality and coaches the team to deliver the same


• Evaluates guest feedback, providing recognition and addressing all guest concerns; develops solutions to improve future service


• Schedules Hospitality team to meet business needs


• Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience


• Ensures efficient execution of FOH and BOH operations during each shift and leads store opening/closing procedures


• Assists Managing Partner and Kitchen Manager with overall operation of restaurant


• Leads and creates initiatives to drive sales/profit and store performance


• Communicates expectations clearly and has consistent follow-ups with team members


• Upholds and reinforces quality standards and food safety knowledge to Hospitality/BOH teams


• Drives compliance with safety, security and sanitation standards


• Coordinates Local Store Marketing


• Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination

QUE-SO…here’s what you’ll need:

Minimum Qualifications

• 2+ years of restaurant management experience, leading FOH and BOH operations


• High-level understanding of training and development concepts


• Required state alcohol-server and Manager ServSafe Certification

Preferred Qualifications

• Ability to lead and foster teamwork


• Oral and written communication skills


• Excellent with time management


• Experience working in a scratch kitchen environment


• Bilingual a plus

Physical Requirements

• Must be able to lift, push, pull, or carry heavy objects up to 40 pounds


• Must be able to stand for several hours and walk for long periods of time


• Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

Let’s TACO ‘bout why it pays to be a Torchy’s Team Member

• Pay range based on candidate experience


• Period based Bonus eligibility


• Access to all benefits including medical, dental, and vision plus 401(k) 


• Paid Time Off (PTO) 


• Never again wait for a paycheck!  Torchy's is proud to be a DailyPay partner -- allowing you to access your pay as soon as the next day


• Damn Good food discount card for you AND your spouse


• Our attire is casual and we’ll throw in some of the swag


• Incredible growth opportunities. This is more than just a job…it's a Damn Good career!


• Day 1 access to exclusive discounts to shows, sporting events, hotels and much more


• Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis


• Bragging rights (Yeah, we’re kind of a big deal!)