Inside Account Manager

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning.  We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.

As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Technical Account Managers to grow your skills, expertise, and career development opportunities across the industry. Endless opportunities await to learn and contribute across diverse and exciting aspects of manufacturing, with new experiences every day.  This is an office-based position located in our Houston TX office with the potential to become a Hybrid-based role once certain training metrics have been met.

How you’ll make an impact:

• Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts.
• Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
• Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders.
• Direct sales forecasting activities, analyzes account sales data, and promote sales.
• Communicate with Outside Account Managers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts.
• Review work processes to ensure that internal and external quality standards are followed and suggest improvements.
• Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins.

Skills you’ll need:

• Must be a team player with the ability to work with cross-functional teams to achieve common goals
• Sense of urgency, high energy with high accountability
• Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
• Be available and responsive immediately when needed
• Willingness to be on call for after-hours & weekend support periodically
• Must be proficient in Microsoft Office products (Outlook, Word, Teams, SharePoint, Excel, PowerPoint)
• Results-oriented mindset with a focus on customer satisfaction and relationship-building

Here’s what will set you apart:

• 4-year bachelor’s degree / 2-year technical degree (preferred in Engineering)
• 2-5 years of technical sales, account management, or business development within the industrial  technical automation industry
• Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.
• Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience

The Rewards:

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners’ technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.