This position is responsible for securing appointments to support sales of memberships, renewals, advisory work, custom benchmarking, vendor sponsored research, conference sponsors and data licenses for professional service firm territory. The focus will primarily be identifying and contacting, through direct phone-based sales channels, key process owners within various business functions (i.e., Human Resources, Finance, Supply Chain, Knowledge Management) and practice leads while also responding to Marketo leads. Additionally, this position will entail working in excel to create sample size reports for data licensing opportunities to support the entire PS Firm team. This position will require collaboration with the APQC professional service firm team, Open Standards and marketing department and occasionally other APQC departments as needed. This position requires a basic understanding of the different functional areas of mid-size and larger organizations and have a strong technical aptitude and attention to detail. The candidate should be outgoing and willing to identify new opportunities, readily make contact with others, and quickly build rapport.
Compensation includes a base salary and incentive potential for meeting sales goals. _____________________________________________________________________________________ Responsibilities:
Proactively schedule calls with perspective clients via phone and email (including cold calling)
Increase the number of contacts in APQC's customer database within assigned accounts through referrals, cold calls, follow-up phone calls, webinars, and other appropriate means
Build relationships and support the Professional service firm team in maintaining renewals and increasing retention rate
Increase use across territory to improve use of APQC membership
Responding to requests from customers as needed in courteous and professional manner
Research companies to identify new leads within PS member territory
Respond to requests from customers as needed in courteous and professional manner
Work in Excel to pull data and create price quotes for clients
Generate reports to support APQC members, and data licensing client
Work as a team member on multiple projects, meet timelines, and ensure project assignments are completed with high customer satisfaction
Engage in continuous training to improve skills
Manage time effectively to meet commitments
Responding to requests from customers as needed in courteous and professional manner