Sales Manager - Multi Unit

Texas Western Hospitality (TWH) is the management arm of Western International, a well - established lodging company with over 30 years of experience in hotel development and operations.  Based in Dallas, Texas, TWH proudly manages renowned brands such as Marriott and Hilton.  With a portfolio of over 30 hotels across three states, TWH has earned a strong reputation as one of the leading lodging management companies in the United States.

Texas Western Hospitality is seeking a Dual Sales Manager to join our Sales Team for the Marriott Houston Energy Corridor and the Residence Inn by Marriott Houston I-10 West/Park Row.

If you are good at cultivating and maintaining relationships, have an entrepreneurial spirit and a high attention to detail, and you are an expert at maintaining strong relationships with existing clients while forging new relationships with new clients - we want you to join us today!

Our Sales Managers:

• Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.


• Ensures that predetermined sales expectations are met or exceeded.


• Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.


• Conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate.


• Develops and maintains relationships with key clients in order to produce group and/ or convention business.


• Documents all sales activities into Sales Pro in a timely and accurate manner.


• Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards document to client and affected hotel departments.


• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.


• Forecasts and accurately records and all bookings and cancellations.


• Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan.


• Actively participates in various industry networking groups. This includes but is not limited to attending local and regional events and conventions, and developing relationships with meeting planners and decision makes for the association/government agencies.


• Actively participates in weekly Revenue calls.


• Spends a majority of time each week away from hotel conducting outside Sales calls and Sales Blitzes.


• Provides administrative support to the Sales team/office.


• Meets with F&B staff daily to review catering summary (if applicable).


• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.


• Maintains a professional image at all times through appearance and dress.


• Meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business.


• Follows company policies and procedures and is able to effectively communicate them to subordinates.


• Fulfills Manager on Duty shifts.


• Note: Other duties as assigned by supervisor or management.

Rewarding Benefits Package:

• 401(k) & match


• Dental insurance


• Employee discount


• Health insurance


• Life insurance


• Paid time off


• Vision insurance

Required Skills and Abilities:

• -At least 4-6 years of previous Sales & Marketing experience.  Marriott experience a plus.


• -Computer literate in Microsoft Window applications and or relevant computer applications required


• -Excellent communication skills, both written and verbal required


• -Strong interpersonal and problem-solving abilities


• -Strong interpersonal skills to assess client needs, negotiate pricing, effectively deal with internal and external guests and provide overall guest satisfaction


• -Ability to work flexible hours