The Senior Manager, Human Resources, under the leadership of the President will support the process to provide business essential, cost effective, HRservices to associates and business units personnel for one or more business units.
The Senior Manager Will
1) support the internal human resources employment, employee relations and compliance programs of the affiliated companies and local business units
2) consult with, coach and counsel managers and associates regarding processes, policies, proper business conduct, individual growth and development
3) assist them in achieving their business plans with their associates and
4) demonstrate consistent corporate commitment to the Values Statement.
Essential Responsibilities (List In Order Of Importance)
1. Lead, motivate, reward, and develop associates.
2. Partner with the Director of HR and across the HR team to foster an environment of collaboration and teamwork. Assist in the implementation of an HR strategy that aligns with the business strategy and drives value throughout the company.
3. Take a proactive leadership role as a subject matter expert in the area of HR and provide feedback and suggestions to the HR team on how to resolve or minimize HR and legal compliance issues, process improvement and best practices that will streamline and automate workflow while creating value to associates and BU Leaders.
4. Consult with BU Leaders, managers and provide guidance; coach managers regarding selection, retention, associate development, performance deficiencies, counseling, disciplinary issues, termination processes, investigations, and EEOC responses.
5. Support the Administration of the Policy and internal control environment to ensure that HR processes, procedures, and policies support the protection of associate information. Identify and recommend necessary changes in The Friedkin Companies ("TFC")human resource policies and procedures.
6. Establish Human Resource Measurements or Key Performance Indicators (KPI’s) monitor performance, and initiate corrective actions to meet targets.
7. Demonstrate expert knowledge of Title VII, ADA and EEOC Laws to assist the Business Unit in reaching their business goals.
8. Manage and provide guidance regarding the hiring process for the Business Unit. Partner and coordinate with compensation and recruiting for job offer and compensation recommendations.
9. Support or coordinate the implementation of local compliance programs consistent with the Values Statement and rules framework of the affiliated Companies.
10. Serve as a liaison and resource to managers, providing them with timely and informative metrics, current hiring and management approaches, and makes recommendations to meet compliance goals and minimize risk. Develop and maintain systems for tracking and reporting such activities.
11. Plan, facilitate, and participate in team meetings and provide recommendations based on solid HR practices. Share expert knowledge and skills throughout the BUs and the HR group. Other duties as assigned.
Supervisory Responsibilities:
Manage one or more HR professionals, and is responsible for the overall direction, coordination, and evaluation of these team members.
Responsibilities Also Includesponsoring, directing, coordinating, and supporting project and process improvement teams, and participating in and/or supporting project teams sponsored by other management team members.
Education And/Or Experience:
Bachelor’s degree from a minimum 4-year college or university; and 15 years Human Resources experience with an emphasis in employment and/or associate relations; or equivalent combination of education and experience.
Solid competencies in the use of Human Resources management systems (ADP preferred), databases (Oracle/Kronos), the internet and Microsoft Office Products. PHR/SPHR certification preferred.
1. Demonstrate initiative, leadership and interpersonal influence. 2. Demonstrate knowledge of core human resources disciplines with emphasis on administration, employment and associate relations and their application in a variety of business settings.
3. Demonstrate knowledge of current federal, state, and local laws and regulations that affect TFC and its businesses.
4. Demonstrate well rounded communication skills including excellent writing, presentation, discussion, interviewing, coaching, counseling and team interaction skills.
5. Possess a strong process orientation to review and revise HR processes. Ability to research and analyze data pertaining to HR processes and establish tracking mediums for measurement and/or compliance.
6. Demonstrate an orientation toward process management, shared services, and accountability and values based culture.
7. Demonstrate ability to facilitate others, work under pressure, meet deadlines and prioritize work. Well organized and able to work independently.
8. Ability to quickly adapt to, promote, manage and support change.
9. Understand TWFC legal requirements.
Certificates, Licenses, And Registrations:
* Professional Human Resources (PHR) preferred
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential responsibilities of this job.
While performing the duties of this job, the associate is regularly required to talk, hear, sit, use hands to handle, or feel, and reach with hands and arms.
The associate is frequently required to stand or walk. The associate is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The associate may occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
Some local and overnight travel may be required for training, recruiting events, etc.
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the essential responsibilities of this job.
The noise level in the work environment is usually quiet.