Client Services Administrator

Job Description: Client Services Administrative Specialist

 Job Definition:

The Client Services Administrative Specialist works with Service Coordinator, HOA Manager and Service Manager to assist in the scheduling of client service projects and service calls for our security, fire alarm and HOA clients.

Job Overview:

Support the Sales and Operations departments by fielding inbound calls, gathering accurate information and routing to the appropriate person for scheduling. 

Preferred Skills

Answering, screening, and forwarding phone calls to the respective DSC department 

Always be prepared to meet any project deadlines that are assigned 

Provide excellent customer service to all clients

Maintain a neat and professional appearance at all times

Work closely with the Operations Administrative support team on dispatching technicians

Maintain an issues resolution log, escalating issues as appropriate

Additional Notes

• DSC is a family owned and operated Company and we value our employees. We offer training, incentive to succeed and an open-door policy so that our employees can have a safe and healthy work environment where employees can think big, have fun, and do what's right.