Key Responsibilities:
Research, Recommend, Design, Develop, and Implement infrastructure as code, integrations, and network/server automations.
Build and support cloud resources including IaaS, PaaS, and Storage Services responsible for supporting corporate resources.
Translate methods of procedure and existing architectures into cloud based repeatable deployments.
Implement automation tools and frameworks.
Leverage software packages such as Jenkins, SaltStack, ServiceNow, Workday and others to deliver automation capabilities.
Configure and deploy MQTT brokers for industrial IoT applications.
Communicate assigned project and task status with accuracy and sensitivity to deadlines.
Manage assigned tickets via internal ticketing system, ensuring that updates are frequent and well-constructed.
Knowledge sharing and developing skills in teams, training them up in areas where your knowledge is deeper.
Propose new services where they meet a need. Propose and develop innovative technologies and workflows to better operate our environment.
Develop and/or contribute to and review user-related documentation on IT services, support standards and security policies as developed by technical support staff; assist with the preparation and maintenance of documentation for system operations, automations, services, policies, and backup/recovery procedures.
Respond to emergencies or outages as needed; schedule maintenance when appropriate; recommend modifications to systems or services, including upgrades, additions, or deletions and provide analysis and justification for recommendation, which may include operational data, feasibility, technological motivations, customer demand or need. The successful candidate will be part of an On-Call rotation.
Stay abreast of appropriate technology news and features through various web sites, magazines, internet news and email lists. Maintain and further knowledge of hardware and operating system deployment standards and best practices via self-directed research and training.
Perform other duties as needed by the department and defined by the supervisor.
Qualifications:
Experience and ability to demonstrate skills in the following areas:
Programming Fundamentals: Python, Bash/PowerShell scripting
Infrastructure as Code (IaC): Terraform/OpenTofu, Helm Charts
Data Handling, Formats, and Models: YAML, JSON
Experience on Cloud Computing and Virtualization APIs
Automation/DevOps Tools: Ansible, Puppet, Chef, SaltStack, Jenkins
Systems Administration: Linux, Window Server, VMWare ESXi, Incus/LXD/Docker, Kubernetes
Understanding and adherence to DevOps principles and culture.
Familiarity with common IT operations: Network Administration (Cisco, PaloAlto, Arista), Cloud Administration (Azure, AWS), Industrial IoT (IIoT): (MQTT, Sparkplug B), Database Administration (Microsoft) SQL, Postgres, Influx DB
Exposure to Monitoring/Observability/IPAM tools such as: ServiceNow, Prometheus, LogicMonitor, Zabbix, Netbox, PagerDuty, etc.
Capability to self-schedule time with the flexibility to handle varying workload, and still meet tight deadlines, with the ability multi-task and work multiple projects simultaneously.
Prominent level of attention to detail
Excellent interpersonal, communication, decision making, presentation and organizational skills.
This position requires typical weekday (Monday - Friday) attendance in an office setting, at times after-hours work may be to meet business and customer needs.
Education/Certifications:
Physical and Mental Requirements:
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer, telephone and keyboard
Reach, stoop, kneel to install computer equipment
Specific vision abilities required by this job include close vision requirements due to computer work
Light to moderate lifting is
Ability to uphold the stress of traveling.
Work Environment:
Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period.
Regular, predictable attendance is ; including quarter-driven hours as business demands dictate.
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.