Classification
Non-Exempt
Job Summary
The Dock and Door Technician is responsible for inspecting, installing, and maintaining loading dock equipment and commercial doors. They are also proficient in troubleshooting, repairs, and ensuring optimal functionality to enhance efficiency in logistics and warehouse operations. Must be committed to adhering to safety standards while consistently delivering timely and effective solutions for clients.
Essential Functions
- Provide troubleshooting, diagnose, and repair loading dock and doors.
- Enhance efficiency in logistics and warehouse operations.
- Uphold a commitment to quality workmanship and customer satisfaction.
- Provide after-sale support to ensure timely resolution to customer issues.
- Diagnose hydraulic and electrical issues affecting the performance of the machine control system.
- Properly install and update equipment, check cables and connections to the hardware.
- Provide technical guidance, pre-sale application analysis, product specification and customer demonstrations for Trimble products.
- Diagnose and repair equipment, to include liquid propane, gas, and diesel engines, electric motors, transmissions, drive axles, differentials, hydraulic systems, brake systems, steering systems, electrical systems, lifting systems, etc.
- Perform routine and operational maintenance to ensure that equipment continues to run according to manufacturer’s specifications.
- Properly block, chock and chain equipment, and disassemble equipment as needed to facilitate major component removal and repair.
- Complete basic and advanced technical training as assigned.
- Maintain parts and supplies needed for job completion.
- Maintain work area cleanliness and ensure shop remains a safe working environment.
- Maintain a culture of safety & participate in all safety meetings.
- Maintain warehouse, industrial and/or commercial doors; loading docks; levelers; and other related warehouse equipment.
Qualifications:
- High school graduate or equivalent and Associate’s degree from a technical college.
- Will consider equivalent work experience in lieu of educational requirements.
- Minimum of 3 years’ experience working with heavy machinery.
- Knowledge of Machine Control and Guidance operation.
- Basic knowledge of electrical, hydraulic, power train and engine components.
- Be able to demonstrate technical, mechanical and troubleshooting abilities to define and perform maintenance and repairs of construction equipment.
- Understanding of construction machinery and its application by our customers.
- Dedication to providing exceptional customer service.
- Professional communication skills and basic computer skills.
- Valid Texas driver’s license and clean driving record.
- Must own proper tools to perform required repairs.
Typical Physical Activity:
While performing the duties of this job, the employee must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion; endure prolonged standing, stooping, kneeling, crouching, and squatting while performing mechanical operations; exert push and pull forces with the arms in order to use various wrenches and tools; endure prolonged forward and overhead arm positions while performing mechanical operations; use hands to grasp hand tools and parts and climb onto and operate equipment.
Typical Environmental Conditions:
Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places.
The Dock and Door Road Technician must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer