If you are looking for a fast-paced exciting career, with unlimited earnings potential, in the ever-expanding world of IT, telecommunications and cybersecurity - you’ve come to the right place.
This position reports to the Sales Leadership and is primarily responsible for selling cybersecurity products & services, UCaaS, CCaaS and managed IT to new clients globally.
ISRs prospect and build critical new relationships with prospects and partners around the world—growing our pipeline of qualified new opportunities for our Inside Sales team. You’ll uncover opportunities, nurture relationships and put data, technology and market insights to work to help our customers—and your #TOPteam, win.
Ideal ISR candidates are self-starters with a track record of successful, credible lead generation, follow-up and sales development experience at multiple decision-maker levels within small to medium-sized organizations.
Primary Responsibilities:
Inside Sales Representatives use skills in communication and sales to highlight the advantages of a product or service. Sales representatives are often expected to complete the following duties:
- Develop meaningful relationships with prospects to foster trust and loyalty
- Follow up on cold and warm leads to further the sales process
- Understand and demonstrate products or services to the customer
- Set and meet established sales goals and objectives
- Utilize a consistent professional contact attempt process via phone,
email and chat to follow up, nurture and qualify leads.
- Prospect, educate and qualify leads to create sales-ready opportunities and accurate sales pipeline and forecast reports.
- Keep abreast of the industry and technologies to ensure you maintain the role of knowledgeable and trusted resource to prospects and customers.
- Successfully manage and overcome prospect/customer objections.
- Develop and maintain daily plans to maximize phone time, including pre-call planning, adhering to metrics and customizing scripts to market segments and prospect type.
- Effectively utilize company CSR applications and tools to maintain current information on the status of all leads, opportunities and quotes.
Qualifications & Skills:
- 3+ Years of Lead qualification/ Sales Development
- Familiarity with cloud-based software services is a plus
- Strong ability to learn new technology and ramp up quickly
- Ability to work in a high-energy sales team environment as a great teammate
- Positive and energetic phone skills, excellent listening skills, and strong writing skills
- Quick and efficient with a computer