The primary purpose of this position is to research and respond to taxpayer
inquiries, identify and research issues, and draft documents
Describe this positions Essential Functions: (Tasks, duties and responsibilities of
the job. Outline the core responsibilities of the position. Highlight the day-to-day
activities of the position).
1. Prepare, proofread, and forward various Judgment Payoffs., e.g. standard
payoffs, deficiency payoffs, strike-off payoffs, private resale payoffs &
bankruptcy payoffs, etc.
2. Prepare various releases of judgment, e.g. standard, Partial, sold or Resale,
clouding title on homesteaded, etc.
3. Handle all phone calls and e-mails related to payoff and release. Also, assist
in answering the Post Judgment mail line.
4. Research and Prepare a Release of Judgment from the JP list (twice a year).
5. Prepare payment plans requested by taxpayers.
6. Process all the copies of checks resulting from the payoff and prepare the
release.
7. Help walk-in customers when needed.
8. Review files for sale (based on the availability of time).
9. Any other duties assigned by the manager or attorneys that may involve
responsibilities such as customer service, client reporting, or tasks related to
departmental administrative duties
Describe the Physical Demands & Work Environment
1. While performing the duties of this job, the employee is frequently required
to sit and talk or hear.
2. The employee is occasionally required to walk; use hands to finger, handle,
or feel objects, tools, or controls; and reach with hands and arms.
3. The employee must occasionally lift and/or move up to 10 - 20 pounds.
4. Specific vision ability is required to adjust focus.