Motor Coach Dispatcher

Position Overview:

Responsible for daily dispatching of reservations to drivers.

Pay: 

Schedule:

Full time, flexible shifts, evenings and weekends

Responsibilities and Duties:

• Ensure that all customers are picked up on-time.


• Responsible for knowing the location of all vehicles at all times while dispatching.


• Keep dispatch screen updated and coded accurately at all times.


• Communicate all changes and details with your drivers, wingman, and any other appropriate personnel or customers.


• Oversee the checking in and out of vehicles and equipment and communicating to the appropriate source, any damage, loss, or abuse of either.


• Interact with office staff, managers, clients, and chauffeurs to ensure the accommodation of and/ or special requests pertaining to certain jobs.


• Take all customer calls that include reservations, changes, or cancellations.


• Handle customer complaints immediately, courteously, and efficiently.


• Report any problems with any reservation, by creating an incident report in the specific order.


• Coordinate rental vehicles when needed.

Benefits:

• 401(k)


• Dental insurance


• Health insurance


• Vision insurance