Dalwadi Hospitality Management - Immediate Night Auditor Position
Are you a night owl who thrives in a fast-paced environment? Do you excel at providing exceptional guest service even during the late hours? If so, we have an exciting opportunity for you to join our team as a Night Auditor at Dalwadi Hospitality Management.
The Night Auditor at Dalwadi Hospitality Management serves as the primary point of contact for guests during the night shift, ensuring a seamless experience while upholding brand standards. As part of our dynamic team, you will have the chance to learn valuable skills in hospitality management and customer service.
Essential Duties:
- Check in guests efficiently and warmly, ensuring accurate room assignments and rates
- Handle guest check-outs, inquiries, and complaints with professionalism
- Operate hotel phone system, handle reservations, and provide assistance to guests
- Maintain accurate records of room availability and guest accounts
- Conduct security walks and ensure compliance with safety procedures
- Generate audit reports, communicate effectively with team members, and maintain a high level of performance
Requirements:
- Strong customer service skills
- Ability to work independently and collaboratively
- Excellent communication and attention to detail
- Capacity to multitask and show initiative
Benefits:
- Paid time off
- Health, dental, vision, and life insurance
- Employee discounts
Location: Houston, Texas