DescriptionWe are searching for a Practice Administrator III - Emergency Center & Public Health — someone who works well in a fast-paced setting. In this position, you will plan, organize, staff, and direct activities in Texas Children's Physician Service Organization's (TCPSO) clinical sections in collaboration with designated physician leader(s). Activities include planning and performance management, performance improvement, coaching, staffing, budgeting, policies and procedures, and collaboration with Baylor College of Medicine on the section's research and academic pursuits.
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Job Duties & Responsibilities
- Ensure delivery of quality, cost effective patient care within family-centered care environment by coordinating and participating in service-based and cross-functional performance improvement activity that improves patient access/flow, patient/family satisfaction, referring physician satisfaction, research and clinical outcomes, or employee acquisition, satisfaction, and/or retention
- Monitor the resolution and escalation of patient/family issues, and coordinate special service recovery efforts
- Budget for and plans to realize expected levels of professional fee and technical revenue; accounts for and routinely reports on status and changes in revenue; and generates action plans to address financial issues
- Monitor operation of a budget-sensitive service model, including departmental staffing requirements and productivity levels by establishing, and/or contracting for related service performance from other departments
- Coordinate service and departmental planning and process improvement across patient care, research and academics reviews proposed project initiatives strategic relevance and resource requirements and facilitates departmental prioritization
Skills & Requirements
- Bachelor's Degree Business, Healthcare, Or A Related Field Required
- 5 Years Healthcare Operations Experience Required
- 3 Years Supervisory Experience Required
- Master's Degree strongly preferred