Job Summary:
Manage all on-site operations and achieve property financial and operational objectives of commercial portfolios. Oversee property maintenance, accounts payable/receivable and assist with capital projects. Position also works to ensure that all activities are conducted in compliance with all local, state, and federal, landlord/tenant and real estate laws.
Job Responsibilities:
Works with team to minimize expenditures, maximize revenues and adhere to budgeted cost parameters.
Works with office staff and accounting department to ensure all rent is collected as due and that all revenue data is posted correctly.
Manages preparation of all tenant correspondence, including late payment notices.
Works with legal counsel to execute unlawful detainers and 3 Day Notices as required.
Produces monthly tenant delinquency reports and property accruals.
Works to complete monthly financial and property activity reports.
Works to prepare annual budgets and tenant CAM Reconciliations.
Schedules site visits regularly.
Shows vacant suites as necessary and explains property rules and regulations. Ensures all move-in/move-out paperwork is completed correctly and has been approved.
Ensures all suite, move-in, move-out and other leasing data is entered correctly and in a timely manner into the on-site property management software system.
Works with leasing team to administer renewal program and works to maximize tenant renewals.
Assists with counseling and reviewing employees as necessary and as required by company policy and procedure.
Works to develop an effective, proactive team that works together to achieve property objectives.
Works with team and maintenance staff to ensure that suites, common areas and grounds are maintained according to property objectives.
As required, inspects suites, common areas and property to ensure adherence to property standards.
Works to insure adherence to company safety standards, policies, and procedures. Works to ensure that all safety inspections are completed as required and ensures adherence to company key control policies.
Completes, as necessary, all required paperwork for all liability, workers' compensation, and property insurance claims. Oversees tenant and vendor insurance program.
Takes escalated service requests and works with team to ensure adherence to customer service standards. Works to ensure that tenant issues are dealt with in a timely manner and that proper follow-through is done.
Requirements: