The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.
Calificaciones
High School Diploma or General Education Degree
Valid Drivers License and be able to pass MVR check
Valid TDLR Journeymen or Master license
MUST be able to pass a drug and background screen
Ability to multitask while staying organized
Strong verbal and written communications skills
Positive customer service skills
Experience in commercial service work
Experience in lighting a plus!
Responsabilidades
Troubleshoot, diagnose, and repair units while in the field.
Maintain records of service calls, training, and expenses.
Provide on-call emergency service as required and maintain communication with the department manager while in the field.
Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.