DescriptionWe have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate Investment Bank, Digital Platform Services team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Implement Monitoring Solutions: Deploy Splunk, Dynatrace, and Datadog for real-time tracking of system performance and health.
- Enforce NFRs: Define and maintain Non-Functional Requirements to ensure systems meet performance, reliability, and scalability standards.
- Conduct PRRs: Regularly perform Performance and Reliability Reviews to identify improvement areas for system reliability.
- Integrate Expertise: Seamlessly integrate various tools and systems via Integrate for efficient visual exchange and automation.
- Visualize Data with Grafana: Create real-time, insightful dashboards using Grafana for monitoring key system metrics.
- Independent Troubleshooting: Diagnose and resolve system issues independently with minimal oversight.
- Automation and Scripting: Develop automation scripts to streamline operations and reduce manual intervention.
- Capacity Planning: Analyze trends to forecast system demand and plan capacity accordingly.
- Incident Management: Lead incident response efforts to minimize downtime and impact on business operations.
- Continuous Improvement: Continuously evaluate and improve SRE practices and tools for enhanced system reliability and efficiency.
Required qualifications, capabilities, and skills
- Formal training or certification on site reliability engineering concepts and 3+ years applied experience
- Proficiency in Python/Java programming language.
- Eagerness to learn and participate in learning opportunities to enhance day-to-day effectiveness
- Experience in setting up monitoring dashboards from observability tools with Splunk, dynatrace, grafana, datadog.
- Familiarity with containers and common server OS such as Linux and Windows.
- Understanding of software, applications, and technical processes within disciplines like cloud and AI.
- Experience with continuous integration tools like Jenkins, Bitbucket , or Terraform.
Preferred qualifications, capabilities, and skills
- Knowledge of site reliability principles, practices
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
- Experience with cloud infrastructure maintenance, Preferably AWS .
- Experience with network technologies.
- Proven ability to work in a large, collaborative team environment.
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