For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to service our customers makes our resilience possible. For the better. Together.
Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.
If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below!
The Warehouse Supervisor - CL is responsible for executing the policies and procedures necessary to manage the warehouse operations, within, into, and out of assigned facility. Ensures the operational process meets customer needs and internal requirements and is continuously completed in a structured, efficient and safe manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Head one or more of the following programs at facility: equipment maintenance, safety
• Track, maintain and forward issues related to assets to include handling equipment, storage media, building fixtures, IT equipment to include zebra printers and infrastructure, and maintenance of facility
• Maintain a clean, organized, and safe environment
• Stay abreast of customer scopes of work including; immediately elevate scope creep to management
• Maintain knowledge of proper methods for operating equipment to include forklifts, reach trucks, man-up, etc.
• Maintain knowledge WMS’: query inventory, track transactions, run reports, operate RF scanners, etc.
• Provide accurate recording and retention of inventory and item movement; oversee inventory control activities to include cycle counts and physical inventories
• Maintain and review records to include bill of ladings goods receipts, packing lists (shipment manifest), tally sheets for accuracy and compliance with established procedures
• Trace history of SKUs received and stored to determine reasons for discrepancies and recommend remedial actions to resolve discrepancies for the future
• Assign duties and examine employees’ work for accuracy , neatness, and compliance to procedures
• Prepare composite reports from individual reports of subordinates
• Review productivity, KPI, and quality reports to ensure the team is meeting goals and take necessary steps when goals are not being met.
• Implement and evaluate the execution of SOPs’ and meet year over year growth targets and daily SLA goals.
• Maintain harmony and equity among workers and resolve complaints
• Supports Warehouse Manager in the recruitment and interview process of new hires.
• Manage warehouse staff to include progressive discipline, employee payroll issues, and annual reviews
• Track and catalog customer level labor and space utilized and provide to manager
• Develop and maintain efficient workflows, daily manpower plans and schedules
• Attend or conduct daily operational kickoff and manpower planning meeting with colleagues to effectively share resources to include floor space, staff and equipment
• Perform other duties as assigned
Note: Due to business necessity or in the event a facility is a shared CL and freight forwarding (FF) location, the employee may also be required to maintain basic understanding of TSA/DSA facility/security requirements and recordkeeping.
SUPERVISORY RESPONSIBILITIES
Supervises up to seven full time employees and as many as seven additional temporary employees
EDUCATION AND/OR EXPERIENCE
• Associates degree (AA) from a two-year college or equivalent work experience
• High school diploma or GED required
• Minimum five years’ experience concentrated in a distribution center environment with an international third-party logistics company previous team leader and training experience.
• Two to three years of team lead experience in a warehouse and distribution center environment preferred
• Working knowledge of various warehouse tools and equipment required
• Basic proficiency in operating a warehouse hand-held device
• Forklift certification required
• Experience with Warehouse Management Systems, basic inventory control, and domestic transportation documentation
• Bilingual (English/Spanish) skills a plus
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
KNOWLEDGE, SKILLS, & ATTRIBUTES
• Attention to detail
• Organizational skills
• Strong verbal and written communication skills
• Time management and prioritization
• Ability to handle high-pressure environment
• Customer-focused
• Demonstrates teamwork
• Basic skills in Microsoft Office Suite (World, Excel, PowerPoint), Email and Internet
• Ability to read and comprehend instructions, standard operating procedures and customer requirements, and safety policies and procedures in English
• Ability to read, comprehend and complete basic checklists, forms or other related documents typically found in a warehouse environment
• Basic math skills including addition, subtraction, multiplication and division and knowledge of calculator use
• Ability to input data into a relational database is required
• Analytical skills / problem-solving ability
• Leadership skills – able to train, coach, and develop subordinates
• Willingness to work overtime hours and some weekends
PHYSICAL DEMANDS
While performing the duties of this job, the employee is:
• Work within a demanding environment, which includes noise from alarms, machinery, and people
• Stand, stoop, kneel, sit, crawl and walk for extended periods of time
• Lift and carry cartons, materials and wooden pallets at a minimum of 25 pounds.
• Push and pull loaded carts, pallet jacks and strollers
• Use arms, hands, fingers and body to transport cartons, materials and wooden pallets
• Use of senses to include hearing, talking, touching, feeling and vision. Specific vision abilities required include seeing clearly in both near and reasonable distances.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
• Working inside and outside of a warehousing and distribution facility
• Working inside and outside of trailers and containers
• Working around moving objects and vehicles
• Working around electrical or battery driven packaging machines and conveyors with moving parts
• Exposure to dampness, humidity, wet or uneven surfaces and ambient temperatures
• Use various manual material handling devices to include forklifts, dollies, and pallet jacks
• Working in dark trailers, aisles or walkways until proper lighting is employed
OTHER
• Available for overtime, holidays and weekends
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.