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Assistant Fleet Manager

OTR Fleet Service
Full-time
On-site
Houston, Texas, United States
Transportation & Logistics

Assist with organizing and supervising the performance of a variety of skilled, semi-skilled, and unskilled technicians in the diagnosis, repair, and maintenance of vehicles and to conduct more complex diagnostic and repair work with little to no supervision.

Required Competencies

  • Positive interaction with team of service writers and technicians.
  • Prioritize and organize workload.
  • Inspect repaired vehicles to ensure customer satisfaction.
  • Provide estimates with supporting documentation for customer approval.
  • Effectively communicate with technicians and notify them of needed repairs.
  • Follow up with technicians on estimates, repairs, progress, etc.
  • Consistently notify service writers the status of repairs and completion.
  • Submit parts availability requests for estimates.
  • Contact subcontracted vendors for status checks and repair completions.
  • Control parts distribution to technicians once received.
  • Complete daily shop/yard inspection.
  • Ensure repair orders are processed for billing in a timely manner.
  • Collect and process payments for COD customers.
  • Ensure shop is shut down and secured properly.
  • Fill in during department absences
  • Upkeep and cleanliness of work areas.
  • Follow company safety & security guidelines
  • Attendance and punctuality are essential functions of this job.
  • Other duties as assigned.
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