Job Title: Remote Security Service Dispatcher
Location: Hybrid
Job Type: Full-Time | 10-Hour Shifts | Some Nights, Weekends, and Holidays Required
About the Role
We are looking for a reliable and detail-oriented Security Service Dispatcher to join our team. In this role, you will be a vital part of our security operations, serving as the key point of contact between our security officers and our clients. Your main responsibility will be ensuring smooth communication, making quick decisions, and supporting our team to maintain safety and efficiency.
As a Security Service Dispatcher, your work will make a direct impact on the safety of our clients and the effectiveness of our operations. This position requires someone who can handle pressure, stay organized, and manage multiple communication channels with ease.
What You’ll Do:
- Manage Communication: You’ll be responsible for sending and receiving messages across various platforms, ensuring that all communication is clear, accurate, and timely.
- Relay Information: You’ll help keep everyone informed by passing important updates between security personnel and clients.
- Make Quick Decisions: In critical moments, you’ll use your judgment to make quick decisions that help maintain safety and keep operations running smoothly.
- Record Keeping: You’ll maintain accurate logs of messages, incidents, and other important information, ensuring that everything is documented properly.
- Shift Work: You’ll commit to 10-hour shifts, working efficiently and staying focused throughout your shift, even during nights, weekends, and holidays.
What We’re Looking For:
- Required Skills:
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Strong communication skills, both written and verbal.
- Ability to make fast, sound decisions, particularly in time-sensitive situations.
- A reliable internet connection for remote work.
- Comfortable working long hours and sitting for extended periods during your shift.
- Bonus Experience:
- Experience in a security, dispatch, or customer service role.
- Familiarity with different communication platforms.
- Flexibility to work nights, weekends, and holidays.
What We Offer:
- Competitive Pay: We offer a competitive hourly wage, with opportunities for growth.
- Benefits: After a probationary period, you’ll be eligible for a comprehensive benefits package.
- A Vital Role: Your work will directly impact the safety and security of our clients, making this a rewarding and important job.
How to Apply:
If you’re ready to join a team that values your ability to think on your feet and handle high-pressure situations, we’d love to hear from you! Please submit your resume and cover letter, highlighting your relevant experience and skills. We look forward to reviewing your application!